This service enables the subscribers to generate calls back to different land-line or mobile phones from a subscriber self care web-Portal and to a desired destination. It is useful when the subscriber is in an area where directly making outgoing calls is expensive or not possible e.g. roaming of mobile subscribers.
The user signs in to a subscriber self-care portal.
He supplies a call-back phone number on which he intends to receive the call-back. The user’s call-back number could be a mobile or traditional land-line.
He also supplies a desired destination number.
The system prompts the user to enter a PIN for Authentication.
After PIN verification, the system makes two calls, one to the subscriber’s given Call-Back Phone and the other to the desired destination, connects the two Call-Legs together and the establishes the speech path.
After the call is terminated, it is charged to the user’s account.
This service can be made available for Consumer services, Enterprise Services and unsubscribed Pre-paid users.